Terms & Conditions for Retail Accounts

PAW is committed to our customers and their pets. We strive to demonstrate our commitment to their loyalty through high quality, affordably priced retractable leashes, nylon products, adventure gear, dog walking solutions and much more. We aim for excellence at every level of our business from customer service to ethical business practices with every one of our retail partners.

To view our full list of Term & Conditions for our Authorized Dealer/Retail Accounts, please click here.

Please Note

alcott/alcott branded products cannot be sold in the European Union or the United Kingdom, or any of their European territories.

Advertising & MAP Policy for Retail Accounts

The PAW team has made great efforts to design and manufacture premium pet products. In an effort to protect our reputation and brand image, we have adopted this MAP Policy. It has been carefully designed to create a fair, competitive landscape for all PAW retail and distribution partners.

Although each reseller remains free to establish its own advertising and pricing policy, PAW requires that any advertising of its products and use of our trademarks meet certain minimum criteria.

• Click here to read or download our current MAP Policy.
• Complete the contact form below to request our current MAP Pricing.
• Click here to report a MAP Policy violation.

Become a Retail Partner

Once you've reviewed our Terms & Conditions and MAP Policy, please click here to complete a retailer application online and a PAW team member will review it within 1 - 2 business days.

Meet Our Sales Team

The PAW Sales Team consists of several pet fanatics and pet industry experts. Each one services customers of all types and sizes! If you're looking to contact one of them, please use the information below or complete the form below, so we can get you to the right person.

Get in Touch

If you have any questions regarding our Terms & Conditions, MAP Policy or becoming a PAW Retail Partner, please complete the form below. It will be sent to the appropriate PAW team member who will respond to all requests in a timely manner. You can also call us during our office hours. Click here for more information.